Skills & Competencies for Benefits Clerk

JOB SUMMARY for Benefits Clerk

Facilitates benefits enrollment and administrative processes.

JOB RESPONSIBILITIES for Benefits Clerk

Prepares and processes claims, changes, enrollments, and other benefits filings. Coordinates informational sessions. Responds to inquires for information and provides forms, instructions, and other enrollment materials to employees.

Benefits Clerk SALARY RANGE

BASE 50%
$53,885
TOTAL 50%
$54,631
Job Level
A02
Job Code
HR09200036
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Benefits Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Benefits Clerk skill and competencie below to view definitions.

9 general skills or competencies (Job family competencies) for Benefits Clerk

1 Job Family Competencies – Data Entry
Proficiency Level -2
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Documents key concepts and components from the data entry manual.
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Level 2 Behaviors
(Light Experience)
Compiles records to accurately enter data on record management systems.
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Level 3 Behaviors
(Moderate Experience)
Prepares for the possibility of wasting time, money, and resources by analyzing accurate and timely data.
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Level 4 Behaviors
(Extensive Experience)
Engages in the development of data entry procedures to drive successful data entry system implementation.
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Level 5 Behaviors
(Mastery)
Develops new processes, methods, and procedures to improve the accuracy of data entry services.
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2 Job Family Competencies – Benefit Programs
Proficiency Level -2
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Explains the importance and advantages of benefits program.
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Level 2 Behaviors
(Light Experience)
Participates in design and development of competitive benefit program.
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Level 3 Behaviors
(Moderate Experience)
Leads discussion on the cost constraints in offering benefits to employees.
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Level 4 Behaviors
(Extensive Experience)
Leads the design and implementation of the company’s benefit programs and activities.
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Level 5 Behaviors
(Mastery)
Develops HRIS to assist the analysis, evaluation and reporting of benefits.
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3 Benefits Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Benefits Clerk
Proficiency Level - 4
5 Competency for - Benefits Clerk
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Benefits Clerk

1 Core Competencies – Gathering Information
Proficiency Level -2
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Explains the use of surveys and interviews in gathering the necessary information.
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Level 2 Behaviors
(Light Experience)
Conducts basic research to identify current industry trends and best practices.
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Level 3 Behaviors
(Moderate Experience)
Participates in various company events to gain information about current business operations.
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Level 4 Behaviors
(Extensive Experience)
Provides training to others about new techniques and strategies for effective data collection.
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Level 5 Behaviors
(Mastery)
Develops best practices and programs to improve data collection across our business.
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2 Core Competencies – Office Support Tools
Proficiency Level -2
Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Explains the characteristics of each respective type of Office Support Tool.
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Level 2 Behaviors
(Light Experience)
Gathers needed data and compiles them into the database or spreadsheets.
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Level 3 Behaviors
(Moderate Experience)
Participates in evaluation of new office support tools.
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Level 4 Behaviors
(Extensive Experience)
Leads decision-making process to determine future office products, strategy, and implementation.
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Level 5 Behaviors
(Mastery)
Designs and integrates new data management systems using various MS-Office tools.
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3 Benefits Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Benefits Clerk
Proficiency Level - 4
5 Competency for - Benefits Clerk
Proficiency Level - 5

Summary of Benefits Clerk skills and competencies

There are 0 hard skills for Benefits Clerk.
9 general skills for Benefits Clerk, Data Entry, Benefit Programs, Data Gathering and Analysis, etc.
8 soft skills for Benefits Clerk, Gathering Information, Office Support Tools, Coordination, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Benefits Clerk, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be proficient in Coordination.

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